Emergency Preparedness

Emergency preparedness starts with you, make a plan, build a kit, stay informed

Welcome to the Township of Muskoka Lakes Emergency Services Department

Before an emergency happens, it’s important to make sure you have a plan in place for your household. Follow the steps below to:

  • develop your plan
  • build an emergency kit
  • make sure you stay informed (through social media, news/radio, Voyent Alert, Township website) should an emergency occur

As you prepare your household for emergencies, consider connecting with your neighbours and community to see how you can support each other. 

Emergency Management Program 

The Township of Muskoka Lakes has an Emergency Response Plan in place to help deal with all types of emergencies. Our Township is not immune to disasters. The isolated and topographical nature of our area, the very reason that most people are drawn to Muskoka Lakes, can also make it very challenging during an emergency.

Public Awareness is a key element of our Emergency Management Program and as such it is imperative that residents are aware of the following:

Notification of an emergency does not always start at the top. In order for the Community Control Group to realize that there is an emergency, we must be notified. This may include residents contacting the Township office to provide or seek information. If deemed an immediate emergency a resident may activate emergency resources through use of the 911 reporting protocol.

Building Your 72 Hour Emergency Kit

Before an emergency happens, it’s important to make sure you have a plan in place for your household.

Your emergency kit should have everything you and your household would need to be safe and take care of yourselves for at least three days immediately following an emergency.

Important Consideration: Connect with your neighbours and community to see how you can support each other. 

The following list includes essential items to have in your emergency kit:

  • food (non-perishable and easy-to-prepare items, enough for three days) and a manual can opener
  • bottled or bagged water (4 litres per person for each day) and backup water purification tablets
  • medication(s)
  • toilet paper and other personal items such as soap, shampoo, toothbrush, toothpaste, etc.
  • personal protective equipment (PPE) such as medical masks and respirators
  • back up chargers and power banks for cell phone or mobile device
  • cash in small bills
  • portable light source such as a flashlight, headlamp or glow stick
  • radio (crank or battery-run)
  • extra batteries
  • first-aid kit
  • candles and matches/lighter
  • hand sanitizer or moist towelettes
  • important papers such as a copy of your emergency plan, identification, contact lists, copies of prescriptions, etc.
  • extra car and house keys
  • whistle (to attract attention, if needed)
  • zip-lock bag (to keep things dry)
  • garbage bags and duct tape

The following list includes items to have ready in case you need to leave your home:

  • seasonal clothes, shoes and accessories such as hats, gloves, etc.
  • sleeping bags or blankets
  • lightweight plates and utensils
  • survival multi-tool that includes a screwdriver, pocketknife and other basic tools
  • local map with your safe meeting places identified
  • playing cards, travel games and other small activities
  • pen or pencil and a small paper/notepad

The following list includes additional items you may require to meet your household’s unique needs:

  • items for babies and small children such as diapers, formula, bottles, baby food, etc.
  • comfort and sentimental items such as photos of loved ones, irreplaceable items, etc.
  • prescription medication
  • medical supplies, equipment and copies of care/support plans including contact information for doctors or specialists
  • extra pair of glasses or contact lenses and solution (if applicable)
  • pet supplies (learn more on how to keep pets safe in an emergency)
  • any other items specific to your household’s needs

  • While the above are recommended and classified as essential, not every household has the means to secure and store all of these items. Connect with your neighbours and community to see how you can support each other. 
  • Pack the contents of your kit in an easy-to-carry bag(s) or a case on wheels.
  • Store your kit in a place that is easy to reach and ensure that everyone in your household knows where it is.
  • Group like items and package them in clear plastic bags to help organize and protect them from other items that may melt, break, or otherwise become spoiled.
  • Your kit does not have to be built overnight. Spread your shopping over a few weeks. Purchase a few items every time you go to the store.
  • Your water supply is meant to cover what you would drink as well as what you might need for food preparation, hygiene and dishwashing.
  • Check and refresh your kit twice a year—when the clocks shift to/from daylight savings time is a good time. Check all expiry dates and replace food and water with a fresh supply. Check batteries and replace as needed.
  • Keep your cell phone or mobile device fully charged , as well as your power bank.

How To Prepare for Emergencies and Disasters

Additional Resources

Township of Muskoka Lakes Municipal Office - (705) 765 3156

Note: Residents that use specialized medical equipment (i.e. O2 systems) and are without power should consider this an emergency and call 911.

Call 9-1-1 when you need help if:

  • Someone is hurt;
  • You see a fire or witness a crime,
  • You see someone suspicious hanging around your house or neighbourhood.

When 9-1-1 is dialed in an emergency, you will be asked which service you require:

  • Police
  • Fire
  • Ambulance

When you call 9-1-1:

  • Your Name
  • Telephone number you are calling from
  • Your civic address
  • If you call from a cell phone, give the address closest to your location (blue sign)
  • Any location information that might help the responding agency to find you.
  • Stay calm and describe your emergency
  • Speak clearly and answer all questions

Do not hang up unless you are in danger!

For non-life threatening assistance Dial 2-1-1. A live person will be able to assist you.

All District of Muskoka municipalities should have a standardized means by which to identify their reception centres and the services each provides. All sites have been broken down into three categories:

  • Category “A” – Must have generator capability for all service, kitchen with service set, showers and a sleeping area,
  • Category “B” – Must have generator capability for lights and heat with washrooms,
  • Category “C” – Must be able to support short term registration of evacuee's only
  • The Township of Muskoka Lakes has identified five (5) reception centres, they are as follows:
  • Port Carling Community Centre – Category “A” (Primary)
  • Milford Bay Community Centre – Category “A” (Secondary)
  • Torrance Community Centre – Category “B”
  • Raymond Community Centre – Category “B”
  • Cardwell Community Centre – Category “B”
  • These facilities have been identified in the emergency plan as being critical infrastructure and as such have back-up generators installed.

Note: Residents are encouraged to contact the Township Emergency Information line at

(705) 765-3156 for information regarding the activation of the reception center or any of the evacuation centres.

A disaster, be it natural or human-caused, could happen anytime and anywhere. If a natural disaster does strike, being prepared well in advance can make the difference between inconvenience and immense losses. A general rule of thumb used by Emergency Management Ontario is that under NORMAL circumstances an individual should be prepared to survive for the first 72 hours (3 days) of any emergency. To help you prepare the following survival kit checklist has been provided.

Emergency Survival Checklist (Three-day supply per person)

  • Flashlight and batteries
  • Radio and batteries or crank radio
  • Spare batteries (for radio or flashlight)
  • First-aid Kit
  • Candles and matches/lighter
  • Extra car keys and cash
  • Important papers (identification)
  • Food and bottled water
  • Clothing and footwear
  • Blankets or sleeping bags
  • Toilet paper and other personal items
  • Medication
  • Backpack/duffel bag (to hold all of the emergency survival kit items)
  • Whistle (to attract attention, if needed)
  • Playing cards, games

Stay Connected

The Muskoka Lakes Fire Department offers a variety of ways to stay connected and keep informed through social media! 

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