False Fire Alarm Information

False alarms are classed as either nuisance or malicious.
A nuisance false alarm is the activation of a fire alarm system through a mechanical failure, equipment malfunction or improper maintenance or installation of the alarm system, but does not include the activation of a fire alarm system where the activation occurred as a result of accidental damage to the system.
A malicious false alarm is the negligent or intentional misuse of a fire alarm system resulting in an activation of the system, but does not include the activation of a fire alarm system under circumstances that would have caused a reasonable person to believe that a fire related emergency was in progress or in circumstances where the owner has notified the Fire Department in advance of work being done on the fire alarm system that could cause a false fire alarm.
The Muskoka Lakes Fire Department issue fees set out in Schedule C of By-law #2023-109, this is the rate of $570.50 per apparatus per hour.
Need Help or Support?
If you are experiencing an emergency, call 911 immediately.
Emergency Services
Police, Fire, or Ambulance: Call 911
Always call if someone is in danger, injured, or if you need urgent assistance.
Non-Emergency Support
For non-urgent situations, you can contact the following resources:
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Muskoka Lakes Fire Department – for questions about fire safety, smoke or carbon monoxide alarms, or heating concerns: 705-765-3156
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Township of Muskoka Lakes – for road maintenance, property access, or local service updates: 705-765-3156
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Hydro One – to report a power outage: 1-800-434-1235 or visit online
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211 Ontario – for community services, warming centres, and emergency shelter information: dial 2-1-1 or visit online
Stay Connected
The Muskoka Lakes Fire Department offers a variety of ways to stay connected and keep informed through social media! 'Follow' us on X and 'Like' us on Facebook to stay up to date on the latest happenings in our community!
Contact Us
Township of Muskoka Lakes
1 Bailey St., P.O. Box 129,
Port Carling, ON, P0B 1J0
T: 705-765-3156 F: 705-765-6755
communications@muskokalakes.ca
Office Hours: 8:15 a.m. to 4:00 p.m.
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