Preventing False Alarms
If you are experiencing issues with your alarm system, don't delay, contact your alarm company immediately.
- Ensure all users are trained on the alarm activation, deactivation and by-pass procedures for your alarm system.
- Have your home alarm system annually inspected to make sure the devices, including the panel and backup batteries, are functioning properly.
- Make sure that your alarm company has the proper address of your home or cottage and verify they have up-to-date contact information for key-holders
- Test your alarm system connection with the central monitoring station monthly. Contact your monitoring company prior to testing and after to verify the signal is received.
- Any time that contractors are on-site working, place the system on a by-pass for the duration of time they are there, this includes painters; unless your system is a commercial system then you must follow the procedures in your fire safety plan.
- Any time you have cleaners on site, put the system on by-pass as dirt, dust, and debris can set the devices off; unless your system is a commercial system then you must follow the procedures in your fire safety plan.
- Make sure that all devices installed throughout the building(s) are in the proper location and indicated on the alarm panel where the device is located.
Need Help or Support?
If you are experiencing an emergency, call 911 immediately.
Emergency Services
Police, Fire, or Ambulance: Call 911
Always call if someone is in danger, injured, or if you need urgent assistance.
Non-Emergency Support
For non-urgent situations, you can contact the following resources:
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Muskoka Lakes Fire Department – for questions about fire safety, smoke or carbon monoxide alarms, or heating concerns: 705-765-3156
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Township of Muskoka Lakes – for road maintenance, property access, or local service updates: 705-765-3156
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Hydro One – to report a power outage: 1-800-434-1235 or visit online
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211 Ontario – for community services, warming centres, and emergency shelter information: dial 2-1-1 or visit online
Stay Connected
The Muskoka Lakes Fire Department offers a variety of ways to stay connected and keep informed through social media! 'Follow' us on X and 'Like' us on Facebook to stay up to date on the latest happenings in our community!
Contact Us
Township of Muskoka Lakes
1 Bailey St., P.O. Box 129,
Port Carling, ON, P0B 1J0
T: 705-765-3156 F: 705-765-6755
communications@muskokalakes.ca
Office Hours: 8:15 a.m. to 4:00 p.m.
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