Purchasing an Alarm System Checklist

Firefighters on and beside a fire truck at a lake

It is important for consumers to do their homework prior to purchasing an alarm system.

  • Have you spoken with more than two different alarm companies?
  • Are the installation company and monitoring U.L.C listed?
  • Does the alarm company have a representative or contractor in the area?
  • Do you know how and where the alarm system is monitored?
  • Is there a five to ten-day testing period available during which you can practice using the system without the Fire Department being dispatched? Statistics show that there is a higher rate of false alarms during the first few days of installation.
  • Will the alarm system be able to identify which area the signal is coming from? This allows our service to target the problem area.

Need Help or Support?

If you are experiencing an emergency, call 911 immediately.

Emergency Services

Police, Fire, or Ambulance: Call 911
Always call if someone is in danger, injured, or if you need urgent assistance.

Non-Emergency Support

For non-urgent situations, you can contact the following resources:

  • Muskoka Lakes Fire Department – for questions about fire safety, smoke or carbon monoxide alarms, or heating concerns: 705-765-3156

  • Township of Muskoka Lakes – for road maintenance, property access, or local service updates: 705-765-3156 

  • Hydro One – to report a power outage: 1-800-434-1235 or visit online

  • 211 Ontario – for community services, warming centres, and emergency shelter information: dial 2-1-1 or visit online

Stay Connected

The Muskoka Lakes Fire Department offers a variety of ways to stay connected and keep informed through social media! 'Follow' us on X and 'Like' us on Facebook to stay up to date on the latest happenings in our community!

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