Online Terms of Use

The Township of Muskoka Lakes is committed to protecting your privacy and responsibly managing the personal information entrusted to us.

As a municipal government, the Township collects, uses, retains and discloses information in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other applicable legislation.


Cookies and Website Analytics

The Township's website may use cookies and analytics tools to help us understand website traffic and how visitors use our online services.

This information can help the Township:

  • Understand which pages and services are most frequently used;
  • Improve website navigation, content and accessibility;
  • Monitor website performance; and
  • Maintain website security.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of some online services.


Social Media

The Township uses social media to share information and engage with the community.

Information you post or provide through a social media platform may be collected and used by that platform in accordance with its own privacy policies and terms of service. Information provided through interactions with Township social media accounts may also become a Township record and be retained in accordance with applicable records management requirements.

Please avoid posting personal or sensitive information in public comments or messages.


Access to Information

MFIPPA provides the public with a right to access records held by the Township, subject to certain exemptions. It also provides individuals with a right to request access to, or correction of, their own personal information.

Learn more about Freedom of Information and Routine Disclosure requests.


Records Retention

Municipal records are retained in accordance with applicable legislation and the Township's records retention requirements.

Personal information is retained only as long as required for the purpose for which it was collected and to meet applicable legal and administrative requirements. Records are securely disposed of when they are no longer required.


Questions

Clerk's Department
Township of Muskoka Lakes
1 Bailey Street, P.O. Box 129
Port Carling, ON P0B 1J0
Phone: 705-765-3156
Email: clerks@muskokalakes.ca

Contact Us

Township of Muskoka Lakes
1 Bailey St., P.O. Box 129,
Port Carling, ON, P0B 1J0
T: 705-765-3156 F: 705-765-6755

Office Hours: 8:15 a.m. to 4:00 p.m.

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