Report a Concern

Person using laptop, on report a concern form webpage

Found on this page:

General Concerns
Public Works Concerns
Short Term Rental Accommodations Concerns
Emergency, After Hours & Environmental Support

Please choose the option below that best matches your concern.

General & Public Works Concerns

General	Public Works
Building Code Violation or Construction without a Permit Burning Business Licensing Dark Sky and Outdoor Lighting Discharge of Firearms Dogs Fire Safety Fireworks Noise Parking Property Standards Property Taxes Septic Short Term Rental Accommodations Signs Site Alteration / Tree Cutting Zoning	Invasive Species Community Centres/Facilities Litter/Debris Parks/Trails Public Docks/Wharves/Boat Launches Roads/Bridge Maintenance Sidewalk Maintenance Streetlight/Street Sign Maintenance

How To Report:

Online

Submit a report using one of the online forms below for non-urgent concerns only.

In Person

Municipal Office
1 Bailey St., Port Carling, ON
Monday - Friday
8:15 a.m. - 4:00 p.m.

Telephone

Call us at 705-765-3156

Online Forms

General Concerns

Public Works Concerns

Short Term Rental Accommodations Concerns

Have a concern about the rental property you’re staying in, or one nearby? Our complaint hotline will be available 24/7, year-round, coming Spring 2026.

In the meantime, please use refer to the options available above for General Concerns.

For more information on short term rentals in Muskoka Lakes, visit: Short Term Rental Accommodations or call the By-law Department at 705-765-3156 x 234.

How To Report a Short Term Rental Concern:

Online Form

Coming soon.

Telephone

Coming soon.

Additional Resources & Support

Emergency Situations

If the issue presents an immediate risk to health or safety and requires Police, Fire, or Ambulance services, please call 911 immediately.

After-Hours Matters

Online submissions are not monitored during evenings or weekends. For urgent concerns outside regular business hours, please contact 705-765-3156 and follow the after hours instructions.

Environmental, Pollution or Spill Incidents

Concerns related to pollution or environmental spills should be reported directly to the Ministry of the Environment, Conservation and Parks.

1-866-MOE-TIPS (663-8477)

For information on blue-green algae, visit: ontario.ca or simcoemuskokahealth.org

Ontario Wildlife Damage Compensation Program

Registered farmers in the Township of Muskoka Lakes who have experienced livestock injury or loss due to wildlife may be eligible for financial assistance through the Ontario Wildlife Damage Compensation Program. The program provides compensation to producers whose livestock or poultry has been killed or injured as a result of wildlife predation, or whose bee colonies, beehives, or related equipment have been damaged by eligible wildlife.
Learn More