Submit a Claim for Injury or Damage

The Municipal Act requires that the Township receive notification in writing. To ensure that your claim meets the notice requirement, please forward your claim within the 10-day period.
How To Submit
Types of Claims
What to include in your claim:
Prepare your notice of claim in writing and ensure it contains the following information:
- Name, mailing address, email address and telephone number of the person making the claim
- Contact name, mailing address, email address and telephone number of the person submitting the claim (if different from above)
- Date, approximate time and exact location of incident (address of closest intersection)
- Brief description of incident (including original photographs/videos if available)
- Type of injury or damage
- Name of any contractor involved (if applicable and/or known)
Important Considerations
Response Time: The Township will acknowledge receipt of your claim as soon as possible. An investigation into your loss will be completed by Township staff or an independent insurance adjuster. Please note that it may take several weeks to complete an investigation. When the investigation is complete the Township or the independent insurance adjuster will contact you with the Township’s position.
Invoices/Receipts: If the Township agrees to cover your claim you will need to provide invoices/receipts to support the amount of damage claimed.
Fraudulent Claims: Fraudulent claims cost all taxpayers. The Township will prosecute all fraudulent claims to the full extent of the law.
Contact & Support
If you have any further questions about the claims process, please contact us at:
claims@muskokalakes.ca
705-765-3156
Or visit us in person at the Township office (1 Bailey St., Port Carling, ON)
Contact Us
Township of Muskoka Lakes
1 Bailey St., P.O. Box 129,
Port Carling, ON, P0B 1J0
T: 705-765-3156 F: 705-765-6755
communications@muskokalakes.ca
Office Hours: 8:15 a.m. to 4:00 p.m.
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