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Accessibility

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The Township of Muskoka Lakes is committed to providing equal access to information, services and facilities for everyone, regardless of age or ability.

Please share your input to assist us with monitoring and improving accessibility in Muskoka Lakes.

Submit Customer Service Feedback

Accessing Information

We make every effort to provide information in a format that meets your needs. Please contact us if you need assistance finding an accessible version of a document.

Notice of Temporary Disruption - Township Office

Notice of Temporary Disruption - Township Facilities

Accessibility Initiatives

Plans and Reports

  • Notice
  • Policy C-PD-03 
  • Accessibility Plan 2019 - 2023
  • Accessibility Plan 2019 - 2023 Schedule A-1
  • Accessibility Plan 2019 - 2023 Schedule A-2
  • Accessibility Plan 2019 - 2023 Schedule B
  • Accessibility Plan 2014 - 2018
  • Annual Accessibility Status Report 2014
  • Annual Accessibility Status Report 2015
  • Annual Accessibility Status Report 2016
  • Annual Accessibility Status Report 2017     
  • Annual Accessibility Status Report 2018    
  • Annual Accessibility Status Report 2019   
  • Annual Accessibility Status Report 2020

Policies

Accessible Customer Service 

  • Notice
  • Policy C-GG-21
  • Policy C-GG-21 Accessible Version
  • Customer Feedback Form

Integrated Accessibility Standards    

  • Notice
  • Policy C-GG-25
  • Policy C-GG-25 Accessible Version
  • Customer Feedback Form

Accessible Elections

  • 2014 Accessible Elections - Action / Initiatives Report
  • 2018 Municipal Election Accessibility Plan
  • 2018 Accessible Election Report - January 17, 2019

Legislation

 The Township of Muskoka Lakes follows provincial accessibility legislation, including the following:
  • Accessibility for Ontarians with Disabilities Act, 2005
  • Accessible Standards for Customer Service – Regulation 429/07
  • Integrated Accessibility Standards – Regulation 191/11

Further Information

  • Guide to Accessible Festivals and Outdoor Events
  • Guide sur l'accessibilite des festivals et des evenements exterieurs

Making Ontario Accessible

  • Government of Ontario - Making Ontario Accessible
  • Government of Ontario - Enabling Change Partnership Program
  • Advancing Accessibility in Ontario: Improving Understanding and Awareness about Accessibility 
  • Advancing Accessibility in Ontario: Government leading by example
  • Advancing Accessibility in Ontario: Breaking down barriers in the built environment
  • Accessibility for Ontarians with Disabilities Act
  • Accessibility in Ontario: Information for Businesses web page 

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© 2019 Township of Muskoka Lakes, 1 Bailey St., P.O. Box 129, Port Carling, ON, P0B 1J0, T: 705-765-3156 F: 705-765-6755

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